In a recent publication of Cafe Anne, a weekly newsletter with a focus on New York City, a reader asks Anne what exactly happens when you donate to Goodwill.

Anne speaks with Goodwill NY/NJ’s Executive VP of Donated Goods, Ilana Zimmerman, and finds out what kinds of items get listed online, which ones end up in a Goodwill retail store, and what happens if an item doesn’t sell.

Read the full story on The Cafe Anne website.