IMPACT STORIES
A man in a light blue dress shirt and gray pants stands outdoors, smiling with his hands in his pockets. The background is blurred with hints of greenery and sunlight filtering through trees.
GoodTemps

Robert Hicks – GoodTemps

Robert Hicks left New York City during the pandemic, but returned in spring 2023. He was living in a shelter and struggling to find work. He began working three-days each week, but he was seeking a full-time job, so he registered at GoodTemps to get assistance. The GoodTemps team assessed

A man stands in front of a white door, wearing a black dress shirt, black pants, and black shoes. He is smiling and appears to be posing for the camera. The background includes a glimpse of a calendar on the wall.
Impact Stories

Trevor Lobban – Bridge Y.E.S. program

Trevor Lobban came to Goodwill right before Thanksgiving Day 2023. At 22, the autistic Newark resident wanted to acquire the necessary skills to get and maintain a job. Trevor had graduated from high school six months earlier, but he had never worked. His only work experience consisted in a two-month

A man is seated in an office chair, wearing a blue quilted jacket and a blue baseball cap with an emblem. He is sitting with his hands clasped together, looking slightly to the side. Behind him is a wooden bookshelf filled with binders and documents, and there is a light switch on the wall to his left. The room appears to be a typical office or workspace.
Impact Stories

Isnard Laurent – PROS Rebound

Isnard Laurent, a Queens man who now is in his forties, came to Goodwill thirteen years ago seeking help to manage his mental health diagnosis, schizophrenia, and to address social and education challenges. He had had short-term jobs intermittently, but had not held consistent employment for the past ten years

A worker in a black uniform and protective gloves fills cups with a soft serve machine at an ice cream shop, shelves with colorful ice cream containers in the background.
Impact Stories

Marsha Martin – Supported Employment Program

Most people with disabilities come to Goodwill seeking help to find jobs. Not Marsha Martin. The Brooklyn resident in her thirties with a mild intellectual disability  had been working in retail thanks to a family connection since 2019. But she was struggling to communicate at work, so she came to

A man with a beard and glasses smiling
Impact Stories

Dunstan Wallace – Bridge to Tech Program

Dunstan Wallace, a single Black Bronx resident in his forties, had tried many jobs, but had not found the right career fit. He had worked as Maintenance and Operation Specialist with the City, but lost his job in 2022 during the pandemic. Then he ventured into the hospitality industry. He

A woman with long braids standing in front of a white wall
BHS

Helen Mwaluko – Harlem PROS

It was a hot summer night and Helen Mwaluko was coming back home after a long day at work as a home health aide. She felt disoriented and not quite herself. She had never felt like this, so she took herself to the hospital. There she was diagnosed with severe